Please note, content on this page of the website relates to complaints which were received prior to September 15, 2016 and governed under the Health Disciplines Act (HDA).

Professional Conduct

The College oversees professional conduct, through the Conduct and Competency Committee as authorized by Section 17 of the Health Disciplines Act (HDA) and further defined under Section 18 of the Emergency Medical Technician (EMT) Regulation.

The Conduct and Competency Committee promotes the College’s regulatory mandate and works in partnership with the Registrar and Council to carry out activities pertaining to conduct or competency of registered member.



A ‘complaint’ as defined Part 4 of the HDA, “means a complaint made in writing and signed by the person making it about the conduct, skill, judgement or fitness to practice of a registered member”.


The originator of the complaint who is conferred with rights of representation and appeal under the Act.


Includes any act or omission.

Fitness to Practice

Fitness to practice means that the registered member has the skills, knowledge and character to practice their profession safely and effectively.  It also includes actions by a registrant which may affect public protection or confidence in the profession and may include matters not directly related to professional practice.


A person is any member of the public such as a patient, family member or any other registered member of the College or any other health care professional.

Professional Misconduct

Conduct detrimental to the best interest of the public and that contravenes the Act or Regulations. It often involves a violation of ethical behaviour or professional responsibility, or both.

Professional Misconduct/Unskilled Practice

Section 41 of the HDA identifies, “any conduct of a registered member that, in the opinion of the committee, a) is detrimental to the best interests of the public, b) contravenes the HDA, or the EMT regulation, or c) displays a lack of knowledge, skill or judgement in the practice of the designated health discipline. It also identifies whether or not that conduct is disgraceful or dishonorable, which may constitute either unskilled practice of the designated health discipline or professional misconduct.

Registered Member

A registered member is a person who is registered with the College under the HDA as described within the EMT Regulation as an Emergency Medical Responder (EMR); Emergency Medical Technician (EMT); or an Emergency Medical Technologist – Paramedic (EMT-P) with the College.